ITALO is the latest and most modern train in Europe. The fleet consists of 25 AGV (Automotrice Grande Vitesse) trains.
The AGV is the successor to the TGV. Passengers benefit from more onboard space and the overall mass of the train is reduced thanks to its innovative engine which is distributed along the length of the train.
Passenger security is always of the utmost importance and as you would expect, the AGV design meets the latest European standards in safety.
With a focus on comfort, Italo coaches are:
Extremely spacious: +9 cm compared to other trains
Exposed to more natural light: 20 % more of the coach is made of glass than on other high speed trains
Air-conditioned throughout: without air flow being at the height of the windows
Equipped with comfortable, reclining seats made from « Frau » leather, which in most cases all face in the same direction to ensure privacy for passengers.
Italo trains boast greener credentials than most other trains as 98% of the train is constructed from recyclable materials and its energy consumption is 10% less than that of other trains of a similar size. Noise levels, both inside and out, are the same when travelling at 360 km/h on an Italo train as they are when travelling between 300 and 320 km/h on a different train.
Train Name:ITALO
Description: High speed day trains linking key Italian cities, capable of reaching speeds of up to 360 km/h.
Train Code:NTV
Reservation: Compulsory
Booking Horizon:3 months (approximately)
Key Routes & Journey Frequency:
Milan - Rome (non-stop) : 3 returns / day
Milan - Bologna - Florence - Rome: 14 returns / day
Turin Porta Susa - Milan Porta Garibaldi - Milan Rogoredo - Bologna Centrale - Florence Santa Maria Novella - Rome Tiburtina - Rome Ostiense* - Naples Centrale - Salerno.
Venice Santa Lucia - Venice Mestre - Padova - Bologna Centrale - Florence Santa Maria Novella - Rome Tiburtina - Rome Ostiense*.
*Rome Ostiense station is a starting/terminating station and not an intermediate stop.
Club: Reclinable leather seats in a First class carriage in coach 1. Air-conditioning throughout.
Each of the 19 seats available come with a 9-inch touch screen to watch a film or TV.
2 x "Salotto" private seating areas in Club class with 4 seats around a table.
Power sockets at every seat
Free Wi-Fi access and free access to Italolive with live TV.
Dedicated on board staff to greet passengers at platform and assist throughout the journey.
Complimentary espresso, drinks and snacks served at seat. Newspapers provided.
Meal served at seat - payable service.
Access to VIP lounge in Casa Italo at Rome Ostiense and Milan Porta Garibaldi stations, with bar area, washroom and sofas.
Prima: Reclinable leather seats in First class carriages. Air-conditioning throughout.
Welcome drink and snacks. Newspaper in the morning.
Power sockets at every seat.
Free Wi-Fi access and free access to Italolive with live TV.
Access to a "Break Area" in coach 3.
Meal served at seat - payable service.
Prima Relax (email and explain to us what you require): All services available in Prima.
Quiet coach in carriage 5 where mobile phones are not permitted.
Smart: Reclinable leather seats in air-conditioned carriages
Power sockets at every seat
Free Wi-Fi access and free access to Italolive with live TV.
Smart Cinema (email and explain to us what you require): All services available in Smart.
Cinema carriage located in carriage 11 with 39 seats available. There are 8 screens in the carriage.
Watch films and TV episodes on 19-inch HD screens. Audio plugs for headphones are distributed by staff on board.
Films shown on direct services, TV series and News shown on trains with intermediate stops.
Catering: Customers travelling in Club, Prima and Smart can be served a meal (payable) at their seat.
A range of seasonal Italian dishes are available, called ItaloBox and ItaloSnack.
Club and Prima customers are also served a complimentary welcome drink and snack and freshly made espresso.
Coach 7 offers a "snack area" where you can buy espresso and cold drinks and snacks from self-service vending machines.
Disabled Facilities: Wheelchair spaces and WC are available in coach 8 in the Smart carriage. There are 2 wheelchair spaces in total, (email and explain to us what you require). Assistance can be arranged if requested at least 7 days before departure by emailing nov@ntvspa.it. Passengers requiring assistance should arrive at the station at least 60 minutes before departure.
Casa Italo: There are Casa Italo areas in each of the stations served by Italo. Casa Italo offers information and assistance to customers. Free Wi-Fi is available inside, including plug sockets for charging mobile phones and laptops. Information screens and touch screens show live departure/arrival times and weather updates for each NTV destination.VIP lounges are available for Club customers within Casa Italo in Milan Porta Garibaldi and Rome Ostiense.
Smoking: All Italo trains are entirely non-smoking.
Luggage:2 bags/suitcases per passenger plus 1 piece of hand luggage. Luggage spaces on board are over-watched by CCTV cameras and there are also lockable devices for added security. There is no limit to the weight of the luggage.
Bicycles: Bicycles can be transported free of charge in a bike bag, whose dimensions do not exceed 120x90cm. Bikes in a bike bag count as one piece of the luggage allowance.
Domestic Animals: Domestic animals are permitted on board Italo trains. Small animals, such as small dogs, cats and other small pets, weighing less than 10kg must travel in a pet carrier. Large dogs weighing over 10kg can travel on Italo trains between 10:00 and 16:00 only. Large dogs must be on a leash and muzzled and the owner must carry the dog's registration certificate. Dogs over 10kg must have a ticket to travel, which must be booked at least 24 hours before departure. The cost of the ticket is set at 35% off the Base or Economy tickets in Smart or Prima and a fixed price of €20 for travel in Club. Dog owners are given an "I love dog" bag containing a hygeinic mat for it to sit on. Guide dogs travel for free and do not require a ticket. Maximum of 1 pet carrier or 1 dog over 10kg per passenger. Pets over 10kg must be booked separatly (email and explain to us what you require)
Toilets: Toilets are located at the end of each carriage.
Free access on public transport in Florence, Salerno & Naples: Passengers holding an Italo train ticket with a departure or arrival in Florence can use public transport in Florence up to 24 hours before or after using Italo. Free travel is permitted on all buses, Tramvia 1, and suburban areas (Fiesole, Scandicci, Calenzano) on Ataf (www.ataf.net). Passengers should present their Italo ticket with a form of ID. Offer is valid until further notice.
Customers with tickets valid for travel to/from Naples or Salerno, can use public transport for free up to 1 hour before/after their departure/arrival in Salerno or Naples.
